WP Support Bot allows you to easily add an automated live chat feature to your blog. Here’s how you can use the same profit-boosting strategy as many of the big companies, by offering visitors to your wordpress blog 24/7 live chat support – even while you sleep.
Introduction to WP Support Bot
The chat bot uses a solution called “keyword matching”, which means that specific replies are triggered when specific words or phrases are present in the question. This provides a fully automated solution for simple questions. Makes it easier to contact you.
WP Support Bot has lots of advanced features:
- You can specify the initial sequence messages to be shown by the chat bot – just by editing a simple text file.
- You can specify the responses to be shown, with the keywords that trigger each response – also by editing a simple text file.
- You can insert links into your initial messages and responses if you wish.
- You can set up a link to be shown at the bottom of the chat window, to give a direct link to your help desk or contact form – or for any other purpose.
- There’s no “powered by” notice/link. Everything shown on the chat window is fully customizable, so your visitors only see what you want them to see.
- The software is “smart” and will answer by analysing the question. While it is software (so may not answer every question correctly), it will always answer any particular question in the same way (there’s no random selection). If there’s an answer that you’re unhappy with, you can just add the question and answer to your responses list (which is just a simple text file).
- If the chat bot is unable to determine a suitable answer to a question, it will display a standard message, offering to forward the question to customer support (this message can be customized however you want).
Once you’ve set up your chat bot, it works for you everyday, helping your visitors and increasing your chances of making sales.
What you will get with WP Support Bot Software
For simple questions, it may answer on the spot. But for more complex questions, the software provides a simple stepping stone, which splits the process of contacting you into stages. Instead of the hassle of using a contact form or helpdesk, visitors are guided through the process by the chat bot.
What you’ll get:
- The software
- The script creator software requires a PC running Microsoft Windows.
- Blogs must be WordPress blogs on your own web hosting (i.e. NOT on wordpress.com)
How to use your file(s):
- Download
- Install software
- Enjoy
Now you can see the power of the software. The software is licensed for use on an unlimited number of blogs, so you can use it on every blog you own, without paying any extra.
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